SUPPORT, WITHOUT SHARING SECRETS

Let's Make the Next Step Clear.

Find a guide, describe a problem, or request a wallet format. Keep recovery data on your device.

Never send passwords, seed phrases, private keys, real wallet files, or dictionaries. Use public software versions and a sanitized error description. This page generates a local report template; it does not submit data to a server.

Prepare a Support Report

Enter only non-sensitive information. Review the generated text before copying it or opening your mail application.

Common Questions

What is a wallet password recovery tool?

It tests candidate passwords from dictionaries you supply against a supported encrypted wallet file. It helps restore access to a wallet you own or are explicitly authorized to recover. Password recovery is different from restoring missing or damaged wallet data.

Which wallet formats are supported?

The compatibility directory lists the wallets declared supported by the product owner, including Bitcoin Core. Exact file versions and encryption methods still matter. A listed wallet name is not a guarantee that every export or hardware-device format is supported.

Does the software upload my wallet file?

This website does not accept wallet files, dictionaries, passwords, keys, or seed phrases. Wallet password verification is designed to run on your device. The supplied application interface also includes membership features; update checks, license verification, and crash-reporting behavior have not been independently confirmed. Review the privacy information included with your client release.

Can it recover any wallet password?

No. Recovery requires a supported algorithm and a matching password among the candidates actually tested. No tool can guarantee recovery of every password or bypass every wallet protection mechanism.

What is a password dictionary?

A plain-text TXT file containing candidate passwords, one per line. Prepare it locally from passwords or patterns you remember. Do not send it to support or upload it to this website.

Can I use multiple TXT files?

Yes, the supplied interface supports multiple TXT / UTF-8 files. It states that blank lines and surrounding spaces are preserved, with no deduplication or mutations; duplicate lines count as separate attempts. Review import counts and confirm these rules in your installed release.

Does the tool support GPU acceleration?

The provided interface shows a Hashcat GPU option gated by VIP membership. It requires a compatible GPU, driver, installed Hashcat executable, supported wallet algorithm, and suitable client build. Device-specific password-length limits may apply; rejected candidates can require CPU processing.

How long does recovery take?

Time depends on the wallet algorithm, hardware, processing parameters, and number of candidates. A larger dictionary is not necessarily more efficient. Remaining-time estimates are based on measured progress and can change; no fixed speed or completion time is promised.

What happens if no password is found?

A completed search without a match means none of the successfully tested candidates matched. Review the wallet compatibility, import status, and candidates. Keep your original wallet backup; do not overwrite or delete it.

Which operating systems are supported?

Downloads are available for Windows x64, Linux x86_64, and macOS. On macOS, open Apple menu > About This Mac: choose the Intel build for an Intel processor, or the Apple Silicon ARM64 build for an Apple M-series chip.

How can I verify the downloaded installer?

Calculate its SHA-256 locally and compare all 64 hexadecimal characters with the published value. Verify the code signature or detached signature using the release instructions. A checksum alone does not prove publisher identity.

Is the software free?

The application main feature is free to use. But includes some VIP features.

Does the tool recover seed phrases or private keys?

The advertised workflow is encrypted-wallet password recovery using candidate dictionaries. It does not promise reconstruction of missing seed phrases, private keys, or lost wallet files. Never share those secrets with anyone.

How do I report a bug or request a new wallet format?

Use the Support page to prepare a sanitized report with the client version, OS, wallet software/version, and error description. Do not attach a real wallet, password dictionary, recovery phrase, private key, or recovered password. Contact delivery becomes available when an official support address is configured.